Privacy Policy

Last Updated: January 26, 2023

This privacy policy ("Policy") describes how predict.exchange ("predict.exchange", "we", "us" or "our") collects, protects and uses the personally identifiable information ("Personal Information") you ("User", "you" or "your") may provide through the predict.exchange website (predict.exchange) or in the course of purchasing any predict.exchange products (collectively, "Website"). The Policy also describes the choices available to you regarding our use of your Personal Information and how you can access and update this information. This Policy does not apply to the practices of companies that we do not own or control, or to individuals that we do not employ or manage.

I. Introduction

A. Purpose of the privacy policy

The purpose of this privacy policy is to inform users of the website about how their personal information is collected, used, and protected. We are committed to ensuring the privacy and security of our users' information.

B. Description of the website and its services

Our website connects a user's financial accounts into a single dashboard and gives them insights into how they can better manage their assets, tax loss harvest, direct index, and get investment insights. By connecting their financial accounts, users can view all of their financial information in one place, making it easier to track their investments and make informed decisions.

C. Types of personal information collected

In order to provide our services, we collect certain personal information from our users. This includes, but is not limited to, information such as name, email address, financial account information, and login credentials. This information is used to connect the user's financial accounts, provide personalized investment insights, and to communicate with the user about our services.

II. Definitions

a. Personal Information

Personal information refers to any information that can be used to identify an individual, including but not limited to name, email address, financial account information, and login credentials.

b. User

A user refers to any individual who uses the website and its services.

c. Data Controller

A data controller refers to the entity that determines the purposes and means of processing personal information.

III. Data Collection

a. Types of information collected

Our website collects a variety of personal information from users in order to provide them with the best possible experience and insights. This information includes, but is not limited to, the following:

  • Financial account information such as account balances, transactions, and investments.
  • Demographic information such as age, income, and occupation.
  • Information related to the user's investment goals and risk tolerance.
  • Contact information such as name, email address, and phone number.

b. How information is collected

We collect personal information from users in several ways, including:

  • When users sign up for an account on our website.
  • When users connect their financial accounts to our platform.
  • When users provide information through forms on our website, such as contact forms or surveys.
  • Through cookies and other tracking technologies when users interact with our website.

c. How information is safeguarded

We take the protection of personal information very seriously and have implemented a variety of security measures to safeguard this information. These measures include:

  • Encryption of personal information during transmission and storage.
  • Implementation of firewalls and other security technologies to prevent unauthorized access.
  • Restrictions on access to personal information to only authorized employees and contractors.
  • Regular security audits and assessments to identify and address potential vulnerabilities.

Please be aware that despite our best efforts, no security measures are perfect or impenetrable. We cannot guarantee the security of personal information and will not be liable for any unauthorized access or use of personal information.

IV. Use of Information

a. How information is used

Personal information collected from users of our website is used to provide and improve our services. We may use your personal information to:

  • Provide access to our dashboard and the insights it offers
  • Provide customer support and troubleshoot issues
  • Improve our website and services
  • Communicate with you regarding updates, promotions, and other information related to our services

b. Who information is shared with

We may share your personal information with:

  • Third-party service providers who assist us in providing our services, such as payment processors or data analytics providers
  • Government authorities or other third parties as required by law

c. Who information is not shared with

We will not share your personal information with any third parties for their own marketing or promotional purposes without your explicit consent.

We will not sell or rent your personal information to third parties.

V. User Rights

a. Accessing Personal Information

Our company respects the user's right to access their personal information. If a user would like to access their personal information, they can do so by contacting us at [insert contact information here]. We will provide the user with a copy of their personal information within a reasonable timeframe.

b. Making Changes to Personal Information

Our company respects the user's right to make changes to their personal information. If a user would like to make changes to their personal information, they can do so by contacting us at [insert contact information here]. We will make the necessary changes within a reasonable timeframe.

c. Opting Out of Data Collection

Our company respects the user's right to opt out of data collection. If a user would like to opt out of data collection, they can do so by contacting us at [insert contact information here]. We will implement the opt-out request within a reasonable timeframe.

VI. Data Retention

a. How long information is retained

The personal information collected from users will be retained for as long as necessary to provide the services requested by the user, or as required by applicable laws. This includes information such as name, email address, financial account information, and login credentials. Once the user terminates their account, or requests that their information be deleted, we will take reasonable steps to delete the information from our systems.

b. How information is disposed of

When disposing of personal information, we will take reasonable measures to protect against unauthorized access to or use of the information in transit or in storage. This may include the use of secure shredding of papers containing personal information, and the secure wiping of electronic media. We will also take steps to verify that the information has been properly disposed of.

VII. Security

a. Description of security measures

The security of our user's personal information is of the utmost importance to us. We have implemented a variety of technical and organizational measures to protect user's personal information from unauthorized access, use, alteration, or disclosure. These include but are not limited to:

  • Encryption of sensitive personal information during transmission and storage
  • Regular monitoring and testing of our security systems and procedures
  • Restrictions on access to personal information to only authorized employees and contractors who need access to perform their job duties

In addition, we require all third-party service providers with access to our user's personal information to implement appropriate security measures and comply with all applicable laws and regulations.

b. Breach notification

In the event of a data breach, we will promptly notify affected users and any applicable regulatory bodies in accordance with all applicable laws and regulations. We will also take appropriate steps to investigate the breach, take measures to remediate the situation and prevent similar incidents from occurring in the future.

VIII. Third-Party Links

a. Description of Third-Party Links

Our website uses Plaid to connect users' financial accounts to our platform. By using our website, you agree to the sharing of your financial account information with Plaid for the purpose of linking your accounts to our platform. This information includes, but is not limited to, account numbers, account balances, transaction history, and other financial data.

b. Responsibility for Third-Party Links

We are not responsible for the privacy practices of any third-party links or services that may be accessed through our website. We encourage you to read the privacy policies of any third-party websites or services before providing them with any personal information. Additionally, we do not endorse, support, or guarantee the information, products, or services provided by any third-party links or services.

IX. Changes to Privacy Policy

a. How changes to Privacy Policy are communicated

We may update this Privacy Policy from time to time to reflect changes in our practices or services. If we make any material changes to this Privacy Policy, we will provide notice of such changes, such as by prominently posting a notice of the changes on our website or sending an email notification to our users. We encourage you to review this Privacy Policy periodically to stay informed about our collection, use, and disclosure of your personal information.

b. Responsibility for updated Privacy Policy

By accessing or using our website or services after we have posted a notice of changes to this Privacy Policy or have provided you with notice of such changes, you are deemed to have accepted the changes. If you do not agree to the changes, you should discontinue your use of the website or services.

X. Contact Information

a. How to contact website with questions or complaints

If you have any questions or concerns about this privacy policy or the way in which we handle your personal information, please contact us at:

Email: privacy@predict.exchange

Phone: 281-330-8004

We will make every effort to respond to your inquiry in a timely and professional manner.

If you are not satisfied with our response, or if you believe that we have not adhered to this privacy policy, you may file a complaint with the relevant supervisory authority.